Terms of Service
The terms for using Mailglo.
1. Who we are
Mailglo is provided by Inspectural LLC, a Wyoming limited liability company (“we”, “us”). These terms apply when you create an account or use Mailglo. If you accept them for an organization, you confirm you may bind it.
2. Your account
You must be at least 18. Keep your sign-in details safe and your contact details current. You are responsible for what people and applications you authorize do in your account. Tell us at once if you think someone has misused it.
3. Using Mailglo
Use Mailglo lawfully and only for your own or your clients’ email domains that you are authorized to manage. Do not send spam or malware, break security controls, or overload the service. We may limit or suspend use that breaks these rules or puts others at risk, and we will tell you why when we can.
4. Your data
You keep ownership of the data you and your clients send to Mailglo, including DMARC reports. You let us store and process it only to run Mailglo for you, keep it secure and meet legal duties. We do not sell it or use it to train AI models. Our privacy policy explains how we handle personal information.
5. Plans, payment and cancellation
- Free plan: stays free. We may change what it includes.
- Trial: a paid-feature trial lasts 14 days. It needs no card and never charges you.
- Paid plans: billed monthly in advance, plus any applicable tax. They renew until you cancel. We show the price before you pay.
- Cancelling: an account owner can cancel any time in billing. Paid features last until the end of the paid month. Your data stays on the free plan’s limits.
- Failed payment: you keep paid features for one month while we remind you. After that, free-plan limits apply.
- Refunds: email us within 14 days of your first payment for a full refund. Other payments are not refunded unless the law requires it.
6. Changes
We may change Mailglo, its plans and prices. We will give reasonable notice before a change that takes something away from you or raises your price, and a price change starts at your next renewal. We may change these terms going forward, with notice of material changes. If you disagree, you can cancel.
7. No guarantees
Mailglo is provided “as is”. We work to keep it running and accurate, but we do not promise it will be uninterrupted or error-free, or that any email will be delivered. Keep your own copies of anything important.
8. Limits on liability
To the extent the law allows:
- Neither of us is liable for indirect or consequential losses, or lost profits.
- Our total liability is limited to the fees you actually paid us in the six months immediately before the event that gave rise to the claim. Related events count as one. If you paid nothing in that time, the limit is zero.
- These limits do not apply where the law does not allow them, or where a separately signed contract sets different ones.
You will cover our costs, including defending ourselves, if someone else makes a claim against us because you sent us data you had no right to send or used Mailglo unlawfully. This does not cover claims caused by our breach of these terms, our negligence, or processing you did not authorize. It is subject to the same limit and exceptions.
9. Ending
You can close your account by emailing us. We may close accounts that seriously or repeatedly break these terms. Sections 4, 7, 8 and 10 continue after an account closes.
10. Law
Wyoming law governs these terms. Disputes go to the state or federal courts in Wyoming, unless the law gives you the right to use another court. There is no mandatory arbitration and no class-action waiver.
11. Contact
Email support@mailglo.com.
These terms are adapted from the Basecamp open-source policies under CC BY 4.0. Basecamp does not endorse them.